2009-03-26 / Letters

'Convenience charge' is not saving New Jersey money

Irecently received my New Jersey automobile registration renewal form via mail.

I was given the option of going to a local New Jersey Motor Vehicle Commission (NJMVC) office and interact with a clerk for the renewal. My second option was to fill out the paperwork and send it and a check to the NJMVC office in Trenton. The second option requires a clerk to open my letter and enter the information into the NJMVC computer.

My third and final option was to go online at www.njmvc.gov/ and answer the questions posted and provide payment via a credit card. Using this method, I was interacting with a computer, thus saving the cost of clerks for interaction as required by either of the first two options. For the ability to use the Internet option, I was charged a $2 "convenience charge." Encouraging the public to use the Internet option saves the taxpayers money, and reduces the need for many clerks when a simple computer program can perform the function of a multitude of clerks.

The state government has no interest in saving money, as is shown by this silly "convenience charge." Cutting staff and thus reducing costs is not in the business plan that Trenton has been using for decades.
Bob Witt
Tinton Falls

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